Frequently Asked Questions
Everything you need to know about shopping with BAA.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are free from makeup marks, perfumes, or signs of wear to qualify for a full refund.
How do I find the right size?
Every product page features a detailed 'Size Guide' button. We provide specific measurements for each garment to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
BAA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
At BAA, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our collections to minimize our environmental footprint.